Shipping Policy

Processing time
Orders are processed within 1–3 business days (Mon–Fri, excluding holidays). You'll get a confirmation email with tracking once your order ships.

Shipping rates
Orders over $65: Free standard shipping
Orders under $65: $[7.99] flat-rate standard shipping

Delivery times
Estimated delivery: [7–15] business days depending on your location. Delivery times are estimates and may vary due to carrier delays, customs (international orders), or peak seasons.

International shipping
We currently ship to [America/EU/Asia]. International orders may be subject to customs duties and import taxes, which are the customer's responsibility.

Order tracking
You'll receive a tracking number by email once your order ships. Please allow 24–48 hours for tracking info to update.

Lost or delayed packages
If your order hasn't arrived within the estimated window, email us at [support@viepaw.com] and we'll help track it down or find a solution.

Address accuracy
Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrect address provided by the customer, but we'll do our best to help redirect the package.